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I am indebted to the thousands of professionals in many, many different projects who have attended my classes. Their interaction has helped give software reliability engineering practice great breadth. They have provided valuable knowledge from their hundreds of highly varying software-based products and the special problems that they have addressed. I have tried to capture this knowledge in this book. Their feedback has made it possible to extensively polish this book from many different viewpoints to improve its organization and clarity. I am also indebted to the progressive companies and agencies that have supported them. A small sampling includes:

AAI Corporation
Advanced Energy
Agilent
Air Products and Chemicals, Inc.
Alcatel
Applied Materials
AT&T
Cadence Design Systems
Celera Genomics
Centre National des Arts et Metiers (France)
Cisco Systems
Computing Devices Canada
Converse Network Systems
Det Norske Veritas (Norway)
Eastman Kodak
Federal Aviation Administration
Fedex
F-Secure (Finland)
General Dynamics
Hewlett-Packard
Hong Kong and Shanghai Bank
Hong Kong Productivity Council
Hong Kong Trade and Development Council
Huawei Technologies (China)
IBM
International Association for Product Development
Johnson and Johnson
KLA Tencor
Lockheed-Martin
Lucent Technologies
Microsoft
Motorola
National Security Agency
Nokia
Nortel Networks
Nuera Communications
Semiconductor Industry Suppliers Association
Sony Corporation
Sun Microsystems
Tandem Computers
Teradyne
Texas Instruments
US Marine Corps
Verity, Inc.


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